Navigating Incident Investigations and Reporting: Guide for Business Owners

In Today’s fast-paced business environment, ensuring the safety and well-being of everyone involved in your operations is paramount. One key aspect of achieving this is understanding and managing incident investigations and reporting requirements effectively.

What is a Notifiable Incident?

A ‘notifiable incident‘ is a serious event which can impact the well-being of individuals within or around a workplace. This includes the unfortunate events of a person’s death, a serious injury or illness, or a dangerous incident. It encompasses employees, contractors, visitors, members of the public, or volunteers.

Recognising and categorising incidents correctly is the first step towards a safer work environment.

Who is Responsible for Notifying a Notifiable Incident?

The responsibility of notifying a notifiable incident falls on the Person Conducting a Business or Undertaking (PCBU) of the workplace. In cases where multiple businesses or undertakings are involved, it is essential that at least one party notifies the regulator. Best practice involves collaboration between PCBUs to establish reporting and notification arrangements, ensuring that everyone is on the same page regarding incident management.

Injured worker crouching in pain after incident occurred.

Preserving the Incident Site: A Critical Step

Preserving the incident site is crucial for a thorough investigation. The person with management or control of the workplace must ensure the preservation of the incident site until a WorkSafe inspector arrives or provides further directions. While this may temporarily disrupt normal operations, it is necessary to gather accurate information on the cause of the incident. Understanding when and how work can continue in unaffected areas is essential and should be discussed with a WorkSafe inspector.

Incident Investigations: Rooting Out Causes for a Safer Tomorrow

Incident investigations are not just a legal obligation; they are a proactive step towards maintaining a healthy and safe workplace.

In accordance with section 19 of the Work Health and Safety Act, 2020, PCBU’s must ensure the health and safety of everyone engaged in their business or undertaking. This includes investigating incidents to identify root causes and prevent their recurrence (even if they are not notifiable to Worksafe).

At Safetec Safety Solutions, we understand the importance of incident reporting and investigations. Our team of HSEQ Consultants are equipped to guide you through the process as well as assisting in incident management, ensuring compliance with legal requirements, mitigating business impact, and fostering a safer work environment.

By reporting incidents promptly and investigating root causes, businesses can implement preventive measures, creating a workplace which prioritises the well-being of its workforce.

Remember, a safe and sustainable workplace not only protects your workers, but also safeguards the reputation and sustainability of your business.

Contact Safetec Safety Solutions today to discover how our expertise can help you navigate incident investigations and reporting requirements, injury management and overall HSEQ management. Together, let’s build a safer and healthier working environment for everyone.

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